Privacy policy

Effective Date: 01/08/2026

At This Glows by SkinMed ("This Glows", "we", "our", or "us"), your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, stored, and shared.

This Privacy Policy explains how we collect and process information when you visit [Insert Website URL], purchase our products, subscribe to updates, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

You may voluntarily provide:

  • Contact Details: Full Name, Email Address, Mobile Number

  • Delivery & Billing: Shipping Address, Billing Address, Order Details

  • Interactions: Customer Service Communications

  • Preferences: Skin Concerns or Product Preferences (where voluntarily provided)

Payment Information

Payments are processed securely through trusted third-party payment providers. We never store your:

  • Debit or Credit Card Numbers

  • UPI PIN

  • Net Banking Passwords

  • CVV Numbers

  • Banking Credentials

Technical Information

When you browse our website, we may automatically collect:

  • Device & Network Data: IP Address, Device Information, Browser Type, & Operating System

  • Usage Data: Pages visited, time spent on pages, referral sources

  • Tracking: Cookies and similar tracking technologies

2. How We Use Your Information

We use your information only where necessary to provide and improve our services:

  • Order Processing: To process payments, confirm orders, arrange shipping, deliver products, and send tracking updates.

  • Customer Support: To respond to product inquiries, order requests, complaints, feedback, and general support needs.

  • Product Recommendations: Where appropriate, skin concerns voluntarily shared may be used to recommend suitable routines. (Note: These guidelines do not constitute medical advice).

  • Marketing Communications: With your consent, we may send product launches, exclusive offers, newsletters, and educational content. You may unsubscribe at any time.

  • Website Improvement: To analyze visitor behavior and optimize checkout, page navigation, and site performance.

  • Security & Fraud Prevention: To prevent fraudulent transactions, detect suspicious activity, and protect customer accounts.

  • Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our policies.

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences and shopping cart items

  • Improve website performance and measure visitor traffic

  • Deliver relevant product suggestions and advertisements

You can disable cookies through your browser settings, though some website functionalities may be affected.

4. Third-Party Services

To operate efficiently, we share necessary data only with trusted service providers, including:

  • Payment Gateways & Logistics/Shipping Partners

  • E-commerce Platforms & Website Hosting Providers

  • Analytics & Marketing/Email/SMS Platforms

  • Customer Support Platforms

These partners receive only the information required to perform their specific functions and are obligated to keep your data secure. We do not sell or rent your personal information to third parties.

5. Payment & Data Security

  • Payment Security: All transactions are processed through secure payment partners using industry-standard encryption. Please ensure payments are made only through our official website checkout.

  • Data Safeguards: We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

(Note: While we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be 100% secure).

6. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, tax/accounting requirements, fraud prevention, legal compliance, and regular business operations. When no longer needed, data is securely deleted or anonymized.

7. Your Rights

Subject to applicable laws, you have the right to:

  • Access, correct, or update your personal information

  • Request the deletion of your personal data

  • Withdraw consent or opt-out of marketing communications

  • Inquire about how your data is processed

To exercise any of these rights, please reach out to us using the contact details below.

8. Children's Privacy

Our website and products are intended for individuals aged 13 years and above. We do not knowingly collect personal information from children under 13. If we become aware of such data being collected, we will take immediate steps to remove it.

9. External Links

Our website may contain links to third-party platforms (social media, payment gateways, partner services). We are not responsible for the privacy practices of external sites and encourage you to review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Revisions will be published on this page with an updated Effective Date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

  • Business Name: This Glows by SkinMed

  • Website: 

  • Customer Support Email: 

  • Registered Address: